Somerset West – 021 854 3737
CONTACT YOUR NEAREST STORE
Somerset West – 021 854 3737
Bellville – 021 934 2929
Brackenfell – 021 982 6006
Tokai – 021 701 1643
Return & Refunds Policy
Returns
- You have 14 days to return any unopened, unused products in their original sellable condition.
- You must have a valid proof of purchase from Flooring solutions.
- Goods must be returned to the Flooring Solutions store that you purchased them from and you will be responsible for paying for your own shipping costs for the return.
- A maximum handeling fee of 20% may be applied to cover administrative costs, processing fees, and other expenses associated with providing the service.
- Sale goods cannot be returned.
Refunds
- Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item.
- If your return is approved, we will initiate a refund to your credit card (or original method of payment).
- Please note that Shipping Costs are non-refundable